01
Capture
MRs send a post-visit voice note on WhatsApp. Bring in sales data, campaign details and product information.
AI-Powered Field Insights for Pharma GTM Teams
Empower your GTM team to build stronger relationships with the HCP, provide enhanced support to your field force, and accelerate brand growth.
01 / The missing context
It happened in the field. Did it reach your team?
A shift in prescribing. A competitor’s new push. A stock issue at the chemist. The details that matter often stay in the field.
Repetitive reporting forms add effort, while valuable qualitative feedback gets lost. Voice is an easier channel: let MRs share what happened in their own words, then turn that context into structured intelligence.
Less time filling forms. More context from every visit.
02 / From visit to decision
One voice note. A connected workflow.
Capture what happened. Understand what it means. Give the right person the next step.
02
Analyze
Structure DCR/RCPA data and analyze field feedback alongside the business context.
03
Surface insights
Make prescription trends, competitor activity, stock issues and opportunities visible to Sales, PMT and field teams.
04
Act
Give field teams next actions and nudges. Help managers follow up on pending work and support their MRs.
AI pharma field intelligence: voice-driven DCR/RCPA, configurable business signals, customer health and RAG views, and an AI knowledge assistant.
30-day pilot
Contact UsPut one region in focus.
Bring ValenceAI to one region and explore how voice-led reporting and field intelligence fit your team’s day.
30days
1region
20MRs · up to
4managers · up to
03 / Business outcomes
Know what changed before the next visit.
Bring field feedback into the decisions that shape your brands, territories and customer relationships.
Less reporting effort
Capture visit feedback through voice, reducing repetitive form filling in the field.
Earlier prescription signals
Identify doctors whose prescriptions are declining or who have stopped prescribing.
Competitive visibility
Surface competitor activity earlier and understand what is changing in the market.
Campaigns with field context
Use field insights to plan campaigns, then track responses and follow-ups.
Product answers on demand
Give field teams easy access to product details and FAQs through WhatsApp chat.
A clearer doctor journey
See where each doctor stands and what the next interaction needs to achieve.
Understand doctor progression
Not interested
Interest
Sample Trial
Adoption
Ordering
04 / Your field. Your signals.
What do you need to hear from the field?
Configure intelligence by therapy, brand, territory or business objective. Start with the questions your teams need answered.
Rx dip
Spot declining prescriptions and doctors who have stopped prescribing.
New prescribers
Identify new prescribing activity and opportunities to support adoption.
Customer health / RAG
Follow changes in customer health to prioritize attention.
Configure by therapy / brand / territory / objective
05 / From MR to leadership
The same field. A different view for every role.
Give each team a view of what matters, from the next doctor visit to the next territory decision.
Arrive with context.
A WhatsApp number is the starting point. Send voice notes, ask product questions and receive useful nudges in the flow of your day.
- Past visit summaries
- Next actions for each doctor
- High-priority doctors to target
- Product FAQs and reminders
Know where to help.
Manage exceptions with the details at hand. See pending actions and MR performance so you can provide timely, specific assistance.
- Pending actions across reporting MRs
- Productivity and performance
- Coverage gaps
- Market signals requiring attention
See where to intervene.
Bring product and regional insights into a territory-level view. Use red, amber and green signals to understand where attention is needed.
Red · Needs interventionAmber · Monitor closelyGreen · On track
06 / Fits your ecosystem
Keep your CRM. Add the field context.
ValenceAI is an analytics and field intelligence layer above your SFE or CRM. Keep your existing systems and bring field context into the picture.
Combine voice feedback with sales, POB and other business data to support daily execution and enterprise analysis.
WhatsApp + enterprise data
Field teams submit voice notes, ask questions and receive nudges on WhatsApp. Sales, POB and other analytics inputs come from your data warehouse.
Salesforce / Veeva + ValenceAI
Keep your SFE and CRM workflows. Add voice-driven field intelligence alongside Salesforce or Veeva to connect visit context with existing records and data.
Integration optionsWhatsAppSalesforce / VeevaSnowflakeDatabricks
Why ValenceAI
Built around the realities of the field.
Make it easier to share feedback, find answers and act on what matters.
Easy to adopt
Start with voice notes and WhatsApp, a familiar channel for daily field work.
Relevant to your business
Configure signals for your brands, therapies, territories and objectives.
Useful at every level
Connect MR next actions with manager visibility and leadership insights.
Fits your existing ecosystem
Add intelligence above your SFE, CRM and data warehouse.
Plans
Choose the plan that fits your rollout
Start with field intelligence, then scale to a full enterprise deployment whenever you're ready.
Starter
Hear what the field is telling you.
50 to 1,000 MRs
$5/ MR / month
- Voice-powered field intelligence
- Configurable signals + customer RAG
- AI Knowledge Assistant
Growth
Scale field intelligence across your teams.
1,000 to 2,000 MRs
$4.5/ MR / month
- Everything in Starter
- Multi-BU / territory controls
- Priority support & onboarding
Enterprise
Connect ValenceAI to your enterprise.
Custom MR volume
Custompricing
- Everything in Growth
- APIs, Webhooks & custom workflows
- Salesforce / Veeva connectivity
Our leadership
Built for the people behind every visit.
We’re building ValenceAI to help pharma and life sciences teams turn everyday field feedback into informed decisions and useful action.
A few things to know
Your questions, answered.
Does ValenceAI record doctor or chemist conversations?
No. The MR sends a short voice note after the visit. ValenceAI uses this post-visit feedback to create structured data and field insights.
Do we need to replace our existing SFE or CRM?
No. ValenceAI sits above your existing SFE or CRM as an analytics and field intelligence layer. It can work alongside systems such as Salesforce and Veeva.
How do field teams use ValenceAI?
Field teams receive a WhatsApp number to send voice notes, ask product questions and receive reminders, past visit context and next-action nudges.
Can we choose which signals to track?
Yes. Configure signals by therapy, brand, territory or objective, including prescription dips, competitor activity, stock issues, new prescribers, RAG changes, POB/SKU signals, scheme response and follow-ups.
What does the pilot include?
Start with one region for 30 days, with up to 20 MRs and 4 managers. Contact us to discuss the scope and data inputs for your team.
Let’s talk about your field
Contact Us